How can we help you?

Yes. All of our professional formulas are certified, formaldehyde-free, and notified to Health Canada, ensuring absolute safety for both clients and stylists.

The Chocolate treatment is specifically formulated for thick, coarse, curly, or coily resistant hair (Types 3A to 4C) to reduce intense frizz and volume. The Light Blue treatment is engineered for blonde, bleached, highlighted, fine, or chemically treated hair to smooth strands while protecting delicate color and structural integrity.

Results typically last between 6 to 7 months when proper aftercare and maintenance are followed.

We recommend applying your keratin treatment first and colouring or toning the hair afterward. For best results, wait at least 1 week after your keratin treatment before applying hair colour or toner.

For grey or white hair, the heat used during the keratin process may temporarily alter the tone. If needed, colour or toner can be applied 1 week after the treatment to refresh or correct the desired shade.

All orders ship via express shipping and arrive within 1 to 3 business days at a flat $15 rate.

We offer free shipping within Canada on all orders of $100 CAD or more, for both regular customers and professional accounts. For orders shipped to the USA, free shipping is exclusively available for Professional Accounts on purchases of $100 CAD or more.

Yes, we ship across Canada and the United States, straight to your salon premises or doorstep.

Yes. As soon as your order is fulfilled and ships from our warehouse, you will receive a tracking link via email to monitor its progress.

Simply complete the account registration form on our "For Professionals" page. Our dedicated team reviews submissions and verifies accounts within 24 to 48 hours.

Yes, verified wholesale accounts unlock exclusive pricing and lower per-service product costs on system packages.

Our program tracks purchases automatically. For every $1,000 CAD spent, you instantly earn a $100 CAD credit applied toward your next product order.

Orders can be modified or updated within 2 hours of placement by contacting us directly via email or messaging us on WhatsApp.

We accept returns within 30 days of purchase only for sealed, unused items with factory seals fully intact. We do not offer refunds on opened or sampled professional goods.

Please inspect your shipment upon delivery. If an item arrives damaged, take a photo and contact our support team immediately so we can ship a replacement.